NETENG, Inc. is a provider of multi-vendor IT equipment and onsite support services throughout the world. With our experienced staff and extensive network of business partners, we can provide a customized service solution to meet your needs.
- Guaranteed Response Times: Many service providers sell you one response time, but adjust their actual onsite response based on the severity of your hardware failure, as determined by them. At NETENG if we sell you a particular service level agreement, we will honor your response time regardless of the severity of the hardware failure.
- Complete Spares Inventory in Stock: No more waiting days, or even weeks, for your hard to find spare parts. Sign a support agreement with NETENG and your spares will be on hand, ready when you need them.
- Are your systems approaching, or even beyond End-of-Life? No problem. We understand that you have made substantial investments in your current IT hardware, and we would like to help you get the most out of your investment. Let us support your legacy UNIX, Linux, or Windows hardware.
- Customized Support Solutions: Whether you have experienced technical personnel and only need spares management, or if you would rather delegate hardware repairs so that you can focus on you core business, NETENG is here to help.
- Need Support all day, everyday including weekends and holidays? Not an issue. Around-the-clock support is our specialty. We understand that your critical systems & applications donít take weekends and holidays off, so why should your service provider?
- Tied up in Red Tape? We understand that occasionally, mistakes do happen. Unfortunately, you may not find out that your critical system is out of coverage until itís down. Upon request, we can provide expedited T&M onsite service, and if you choose so, work out the details of a support agreement later.
- Have you been burned by the Online Auction Special? Well, you get what you pay forÖ We are familiar with the systems that we support, thoroughly test our spares inventory, and make every effort to ensure that quality spares arrive onsite.
- Are your needs too small for the big guys? We specialize in providing custom solutions for customers of any size. Whether you have only a few systems at geographically dispersed locations, or one large datacenter, we are interested in your business.
- Emphasis on hands on training: Our emphasis is on hands on training. We have half a million dollars in lab equipment set aside specifically for training our personnel. Our field engineers have full access to this equipment 24 hours a day. Lab equipment includes servers and workstations by Sun Microsystems, IBM, HP, MRV, Motorola, and others.